Privacy Policy

FirstCard Merchant Services Privacy Statement

Thank you for visiting the FirstCard Merchant Services web site. FirstCard Merchant Services has designed its Privacy Policy to inform you about our current data collection and how we use your personal information. From time to time, FirstCard Merchant Services, Corp. may, without notice, modify or eliminate all or a portion of this Privacy Policy.

We obtain personal information that is needed to provide you with our goods and services.

When FirstCard Merchant Services collects information directly from you, we obtain this personal information in order to provide you with our goods or services, to provide customer service and to fulfill any legal or regulatory requirements. We also obtain personal information as a result of consumers' financial transactions with FirstCard or with FirstCard merchants. When we obtain information about consumers and merchants from third parties, we use sources that we believe are reputable, including public repositories. The only personal information we collect is information you provide us.

The only information we collect about you is information that you provide us.

This information may include, for example, your name, mailing address, e-mail address and telephone number. If you supply us with personal data and request information from us, we will contact you to provide you with the information you requested. We may also contact you to follow up on your job opportunity inquiries, or we may send you other information about FirstCard Merchant Services and its products or services that we believe you would find interesting or helpful.

We are committed to protecting the confidentiality of your personal information.

FirstCard Merchant Services' policies limit access to the personal information we collect to those FirstCard employees and FirstCard business relationships that need the information to fulfill their business responsibilities. We require our employees to adhere to FirstCard Merchant Services' Privacy Policy. Employees who violate the FirstCard Privacy Policy are subject to disciplinary action, up to and including dismissal.

When FirstCard collects personal information about you, we handle this information in accordance with the terms and conditions in our applicable merchant agreement. When FirstCard Merchant Services engages vendors and other outside contractors, they are subject to our contractual requirements. For purposes of credit reporting, verification and risk management, we may share information about you with third parties. We also will disclose information in response to a request issued by a court, government agency or regulatory authority.

We will inform you about the general uses of the information we collect about you.

When we have a direct customer relationship with you, we will strive to make information available to you about the general uses of the information we collect. This information is made available at the point of sale, through privacy notices on our Web sites, in other formats that are publicly available or through other means specified by applicable state and federal laws. In addition, when FirstCard obtains personal information about consumers indirectly through our merchants, we require our merchants to provide these consumers with their own timely and complete privacy notice.

We strive to give you choices about how your information will be used.

When we obtain personal information as part of our direct relationship with you, we will not share this information with nonaffiliated third parties, except in the following circumstances:

  • In accordance with the FirstCard Merchant Services Privacy Policy
  • To facilitate and complete merchant-initiated or authorized transactions
  • To comply with federal, state and local laws, including credit reporting laws and card association rules
  • To combat fraud
  • To offer products and services that FirstCard Merchant Services believes may be of interest to you.

Since your needs may change and FirstCard continuously develops new products and services, we may contact you to determine if we can provide you with additional services. Most of our customers appreciate hearing about our new products and services and prefer that we continue to contact them. If you would prefer not to be contacted, we will make information available to you about how you may request to have your name removed from any FirstCard-owned marketing lists. You may also opt out of information sharing by providing FirstCard with your e-mail address by calling us at 800-404-9118.

We maintain procedures to assure the quality of information we collect and, in some instances, we inform you how you can access your information and make corrections, if necessary.

FirstCard employs appropriate measures to assure the quality of information that we collect directly from you. In some instances, where FirstCard collects information directly from you, FirstCard informs you how to correct any erroneous or out-of-date information stored in our database. These requirements and procedures may vary by each FirstCard business activity. As you visit our various Web pages, please be sure to review the privacy policies applicable to those sites. We abide by applicable laws related to such information.

We use appropriate security safeguards.

At FirstCard Merchant Services, security is important. FirstCard employs appropriate measures, including advanced technology, to protect personal information collected against unauthorized access, disclosure, alteration or destruction. These measures may include, among others, encryption, physical access security and other appropriate technologies. FirstCard continually reviews and enhances its security systems, as necessary.

FirstCard Merchant Services' web sites may be linked to other web sites.

FirstCard may create links to third-party web sites. FirstCard is not responsible for the content or privacy practices employed by third-party Web sites that are linked to our web site. Neither does FirstCard control or warrant the utility, merchantability or workmanship of the products or services offered at third-party web sites.

Use of Cookies

To ensure we are publishing content customers need and want, FCMS collects aggregated site-visitation statistics using cookies. When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. If you choose to not have your browser accept cookies from FCMS's Web site, you will need to re-enter your personal information each time that you attempt to access premium information.

We strive to maintain our privacy standards.

FirstCard strives to meet our privacy program standards. In doing so, we do the following:

  • Employee privacy training and employee compliance related to the Privacy Policy
  • Periodic assessments of FirstCard Merchant Services' compliance with this Privacy Policy
  • Periodic management review to ensure that FirstCard actively participates in appropriate privacy activities, including self-regulatory initiatives

How the FirstCard Merchant Services Privacy Policy applies to you.

The examples contained in this Privacy Policy are illustrations only, and they are not intended to be all-inclusive. If you decide to close your merchant account or become an inactive customer, or if we close or suspend your account, our Privacy Policy, as it may exist from time to time, will continue to apply. We may amend this Privacy Policy at any time, and we will inform you of changes as required by law. You may have other privacy protections under state laws, and we will comply with applicable state laws when we disclose information about you. This Privacy Policy applies to all accounts you may have with us, and it replaces all our previous disclosures to you about our information practices.

If you have any questions or comments about the FirstCard Merchant Services Privacy Policy, please contact:

FirstCard Merchant Services
111 Broadhollow Rd Ste 318
Farmingdale, NY 11735

This FirstCard Merchant Services Privacy Policy is currently applicable only to FirstCard Merchant Services' United States customers and visitors to our web site. Cross-border transactions may have their own rules and practices.